Black Friday Blowout begins Friday 11/24 @ Midnight! Use code BLACK40 for 40% off orders until Monday 11/27.

FAQs


Q. What is your Return Policy?

Changed your mind? Received the wrong order? Not a problem! Simply email us at pintwinspress@gmail.com with the subject title RETURN and tell us what you would like to return. Make sure to include your name and order number to help keep this process speedy.

Once we receive your package, we will refund you the price of the item within 3 business days. Your banking institution shall receive the refund within 3-5 days. Original Shipping charges are non-refundable.

 

Q. What is your Exchange Policy?

Once you've chosen the item you would like to exchange for your current order, email us at pintwinspress@gmail.com with the subject title EXCHANGE and tell us about it. Make sure to include your name and order number to help keep this process speedy. 

Once we receive your package, we will ship out the exchanged item immediately- barring we have the stock. Exchanges will only apply to items of the same price or cheaper.

 

Q. Do you ship internationally?

No, unfortunately not at this time.

 

Q. When should I expect my order?

For regular orders from the store, your package should be on your doorstep within 6 business days from ship date. We ship from Los Angeles, Ca.